What our Customers say...

Water Damage Testimonials

Hugo, Ricardo, and Vince were all very courteous each time they were here. Hugo did a great job explaining the job to me and giving me a realistic timeline for it completion

On Site removal crew did an outstanding job!

I felt very comfortable with the technicians coming into my home. Originally I had Ethan and another gentleman out I can't remember his name and they were great! They told me what was going to happen before it was going to happen, which I loved! Then Kurt and Ethan came back out to check everything and remove the equipment and just like before they did what I expected. I will not hesitate to recommend this company!

The work is progressing and we are satisfied with the work that has been addressed to date.

I am so thankful my Insurance company has SERVPRO for this service. The whole team from George, Patrick ,Enoc, Kurt, and Scott, they were great.

“It was quite a shock for us to discover 18 inches of water in our basement. But I called your local number and spoke to Jenny. She was lovely and helpful and got the ball rolling by sending a team out the next afternoon. They got right to work and laid out a plan of action”.

“They saw me dissolve into tears several times when we would come across wedding photos, cards, notes, and baby books. They were so kind and passionate. Those guys are strong and hardworking and respectful of my home & belongings. I will not hesitate to recommend your company and already showed photos of their hard work to many of my friends and followers on social media”.

“I really appreciate a company I can depend on. Thank you for getting us through an utterly devastating experience. The professionalism, grace, and kindness are really appreciated”.

Dennis was fantastic!

Thank you for making a stressful time a bit better!

I closed on the purchase of our first house on 12/29/2018. We were scheduled to move into our new home 1/6/2018. I came by on New Years day to check that the keys we were given worked in all the doors. Everything seemed great. I stopped by on my way to work on 1/3/2018 and the heat was off and there was water everywhere!

What a nightmare. All 3 floors of our home damaged by 8 different pipe breaks. 

Thank you SERVPRO of Elgin for providing us the peace of mind that everything will be OK.

George and his team saved my floors when no one else would try!

I am so thankful for you and your team. As an insurance agent I will make sure all my clients, friends and family give you a call before any other restoration company.

Thanks again for all of your hard work!

Excellent team!  Very courteous and helpful.

Your crew was very helpful and understanding of the questions I had about the process.  Very nice guys.

I had a water line break in my attic and it caused quite a bit of water damage to my house. Even part of my ceiling came down. Niko, Alex and their crews dried my house out fast and had the drywall replaced (wonderfully) and the rooms painted within only 11 days. "Excellent job, you guys were great! Thank you!!

Our Salon had 4" of water when a fire sprinkler line froze and then broke. Our business was totally shut down right before Christmas, which is our busiest time of the year. George, Niko, Jay, Tim, Alex and Angel responded quickly and worked late into the night to get the water out. John and his men worked through the weekend to get us reconstructed. We were open for business just 5 days later. "Thank you for everything! Everyone was great!

My home was devastated when the floods inundated our town this past month. We had water damage in the crawlspace, first and even second floors. Patrick, Jay and all of their crews were able to demo, clean and dry our home so we were able to get our home reconstructed. "Everyone was courteous, knowledgeable and professional." I am grateful to you for all you have done for us.