All of your guys were so polite and helpful. I was so impressed with your ability to clean all of our clothes, especially my long leather coat. I have to be honest, it looks better than it did prior to the fire. 

All kidding aside, you guys did a really great job on the content, the cleanup and the reconstruction. I cannot recommend you strong enough!

I love my new floors, they look great! Also, although I was originally hesitant on putting in the interior window between the kitchen and living room like my husband wanted, I really love it!! It adds so much light.

All of You did a wonderful job!!!

SERVPRO of Elgin did the cleaning of all our smoke damaged clothing. I couldn't believe how good everything came out. Simply amazing.

Although the fire started in the basement, all 6 units were badly damaged. You guys made the entire process seem easy!

What a mess. The fire in our garage made a huge mess and even affected the house. Thanks for getting us back to normal.

We woke to the sound of the fire department knocking on our door. It was so scary. We could smell some smoke but we couldn't see where it was coming from. The fire department found that our door bell in the ceiling of our living room had shorted out and started some insulation on fire.

Apparently, the fire was smoldering for a while because some of the ceiling joists were completed burned through.

SERVPRO of Elgin is so helpful. Shannon in the office was very informative. Mitch was able to pack out our clothes and return many of them to us in just a couple of days. 

Although we still have to get our home rebuilt, we are very happy with the service your team is providing us. Your company is the best!